#190: Bensely Zachariah on impact of employee mental health, employee engagement on productivity, HR's role in Business Continuity Planning, and AI in performance management

Bensely Zachariah is the Global Head of Human Resources at Fulcrum Digital Inc - a leading business platform and digital engineering services company.

He has over two decades of experience in the HR space and is specialized in areas such as strategic planning, organisational development, change management, talent management, HR operations, and mergers & acquisitions.

Prior to joining Fulcrum, Bensely held various positions like Senior Director of Human Resources, Head HR(Global)- Business Units, and General Manager HR.

Episode Highlights:

Positive effects of mental health on productivity:

Organizations must focus on the mental health of their employees as it is directly linked to employees absenteeism, the productivity of work, and turnover rates. Some of the ways to drive positive mental health are work culture, health assessment programs, building wellness programs into L&D Dept, and promoting employee engagements through learning initiatives.

Impact of employee engagement on productivity and quality:

It is important to clearly communicate an employee’s role in an organization, and how he/she can help in achieving it. This can help them accomplish their own personal goals along with organizational goals.

HR's role in Business Continuity Planning (BCP):

BCP should not be devised only during some pandemic. Rather it should be planned in advance for 'new normal' so as to help in the smooth functioning of an organization.

AI in performance management:

Bensely suggests organizations use AI for the development, growth, and productivity of employees but never in favour of monitoring employees. He strongly believes that the benefits of technology only depend on the intent of using it.

Follow Bensely on LinkedIn.

Produced by: Priya Bhatt

Podcast Host: Lokesh G

About Springworks:

Springworks is a fully-distributed HR technology organization that is building tools and products to simplify recruitment, on-boarding, employee engagement, and retention. The product stack from Springworks includes:

SpringVerify — B2B verification platform

EngageWith — employee recognition and rewards platform that enriches company culture

Trivia — a suite of real-time, fun, and interactive games platforms for remote/hybrid team-building

SpringRole — verified professional-profile platform backed by blockchain, and

SpringRecruit — a forever-free applicant tracking systemSpringworks prides itself on being an organization focused on employee well-being and workplace culture leading to a 4.8 rating on Glassdoor for the 200+ employee strength company.